CQM manuals and videos for each chapter

• The first column contains the chapter numbers for Four Practical Revolutions in Management
• A set of CQM manuals (and a couple of books) augments various chapters of this book. The second column contains abbreviated titles of the relevant CQM manuals (and books), as follows:
  - 7 steps = "The 7-Step Problem-Solving method"
  - Diag QI Stories = "Diagnosing Teamwork through the Quality Improvement (QI) Story"
  - Mgt teams = "Managing Teams"
  - 9 steps = "9-Step Project Planning System"
  - Tree = "Tree Diagrams"
  - LP = "The Language Processing Method"
  - MPM = "Method for Priority Marking (MPM)"
  - CE = "Concept Engineering"; Hoshin = "Hoshin Planning"
  - 7 infra = "Mobilizing Change Using the 7 Infrastructures"
  - VIC = the CQM book Voices into Choices---Acting on the Voice of the Customer
  - IMS = the CQM book Integrated Management Systems.
• A set of twelve video tapes was developed to augment various chapters of the first edition of this book. The third and fourth columns give the video tape numbers and the relevant chapters of the first edition. These video tapes might also be used to augment chapters (first column) of the current book.
• The first and fourth columns, thus, suggest the correspondence between chapters of the current and first editions of the book.

Book chapter	Manuals (and books)	Videotapes	1st Ed. chapter
Preface
Intro
1		1	1, 2
2	IMS		Preface
3			2
Rev. 1
4		2	3
5
Rev. 2
6		3	4
7
8			4
9	7 steps	3	5
10	7 steps, Diag QI Stories	3	6
11	7 steps, Mgt teams
12	9 steps	4
13	LP, MPM, Tree, CE	2, 5	7
14	LP, MPM, Tree, CE, VIC	6	8
Rev. 3
15			9
16
17
18
19	Mgt teams		9
20		7, 9, 10	10
21	7 infra	7, 8, 9, 10	11
22	7 infra	7, 8	12
23		7, 8	13
24	Hoshin	9, 10, 11	14
25		11	15
26	Hoshin
27	7 infra
Rev. 4
28		12	16
29	LP, MPM